How do I return a product I purchased from ONE Championship?
Is it possible to make an exchange instead of opting for a return?
Can I exchange a defective or damaged item?
In case you receive a defective or damaged product, please get in touch with our customer support team with supporting images of the products.
Under which situations can I request for a return?
A return can be requested in the following situations:
Are there any items not eligible for return?
The following products are not eligible for return:
Can I return a part of my order?
Yes. Please reach out to our customer support team via email.
What is the time period within which an order is eligible for return?
|Category||No. of days (after delivery)|
|Non- apparels||07 days|
Can orders be returned after the policy period?
Items purchased are not returnable after the return policy period.
Do I have to bear the shipping cost for a returned product?
You are not required to pay any shipping fee for the return.
Do you perform a quality check before accepting a return?
All products are checked:
How will I receive my refund?
How long will it take to process my refund?
Refunds will be processed within 7-14 working days after the returned product(s) have been received. Your bank’s policy and payment method used will determine when the refund is credited to your account.
How do I track the status of my refund?
You can enquire about the status of your refund by emailing our customer support team and indicating your Order ID in the subject of the email to us.